Shipping & Returns

It is important to us that you are satisfied with your purchase. We appreciate your cooperation with the following return guidelines:

• All domestic orders under $35 cost $5 for shipping. All orders over $35 ship free.
• You must contact us before returning or exchanging an item
• Items must be returned within 10 days of delivery
• Items must be returned unopened, sellable condition (unless the opened product is defective)
• Shipping and handling charges are non-refundable
• We may charge a $5 restocking fee for all return items, unless the return is due to an error on our part
• To return or exchange an item, please contact us at mukusaorders@mukusa.com
• If you've purchased one of our products from a salon, please contact them for returns. We can only refund/exchange items purchased from our online store.