It is important to us that you are satisfied with your purchase. We appreciate your cooperation with the following return guidelines:
- All domestic orders under $50 cost $9 for shipping. All orders over $50 ship free.
- You must contact us before returning or exchanging an item
- Items must be returned within 10 days of delivery
- Items must be returned unopened, sellable condition (unless the opened product is defective)
- Shipping and handling charges are non-refundable
- We may charge a 20% restocking fee for all return items, unless the return is due to an error on our part
- To return or exchange an item, please contact us at firstname.lastname@example.org
- If you've purchased one of our products from a salon, please contact them for returns. We can only refund/exchange items purchased from our online store.